Mismanaged conflict is war. War is destruction. Managing conflict constructively is art. This is what our training tries to bring you closer.
Planned training duration: 2-3 days
Method of education: Training
Maximal size of groups: 12 persons
Competencies to obtain:
Realizing and classifying conflicts
Conflict management
Goals of training:
- realizing conflict situations
- Identifying conflict types
- Mastering conflict management strategies and apply them
- Overcoming workplace conflicts
- Eliminating unproductive conflict
Applied methods:
Trainer’s input: short theoretical introduction to topics and to closing blocks to boost experience collection.
Processing real conflicts: conflict management with mostly workplace situations. Participants always receive feedback from pears and colleagues.
Models: we apply conflict management theories, models to draw clear guideline to topic.
Videos, educational films: Relevant films are excellent means of deepening knowledge or inducing debate on some topics.
Small group work: processing some topics we work in more involving small groups. Giving everybody opportunity to contribute in learning.
Plenary discussions: with the participation of the whole group it is a good forum for processing some topic or phenomenon such as closing the day, evaluating sales performance.